Privacy Policy

Introduction

At FreeHit Gym, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and contact details
• Date of birth, gender, and emergency contact information
• Payment information and billing address
• Health information and fitness goals
• Government-issued identification for verification purposes

Non-Personal Information

• Browser type and device information
• IP address and general location data
• Website usage statistics and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• To create and manage your membership account
• To process payments and manage billing
• To provide personalized fitness programs and services
• To communicate with you about your account, services, and promotions
• To improve our services, facilities, and customer experience
• To ensure the safety and security of our members and staff
• To comply with legal obligations and protect our legal rights

Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT services, and marketing agencies. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and outline your choices.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure servers and network infrastructure
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work diligently to protect your information to the best of our ability.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Objection: You can object to certain processing activities, such as direct marketing.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request a structured, commonly used, and machine-readable copy of your information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

FreeHit Gym
123 Fitness Street, Health District
Mumbai, India
Email: privacy@freehitgym.in
Phone: 8469656347